When implementing the operating model, it is important to consider the available resources (facilities, number of employees, time resources and finances). The implementation should ensure participants’ involvement, especially in planning and carrying out the content of the activities. Network cooperation plays an important role in referring participants to the service.
Young people in the target group are often already involved in various services, although their engagement with these available services may be limited. At the beginning of cooperation, it is beneficial to identify together with the young person any other relevant actors involved. This ensures that existing information and goals can be utilised by all parties when supporting the young person’s service pathway, together with the young person and with their consent.
Engaging young people in group activities can be challenging. Effective methods for strengthening engagement have included personal messages between group sessions, such as positive feedback, reminders and asking how the young person is doing, group rules created together with participants, individual discussions, and network cooperation (for example, accompanying the young person to the first sessions).
It is important to ensure that every person participating in the group has the opportunity to express their own wishes regarding group activities. Efforts should be made to implement at least one activity or suggestion proposed by each young person so that the activities are experienced as equal and inclusive.
Knowing the content of upcoming group sessions in advance motivates participants and helps them prepare for what is ahead. Regular meetings with a clear structure and planned content create safety and predictability, which can reduce possible anxiety and make engagement easier.
Contact should be maintained even if a young person has several absences, so that the threshold for returning to the group does not become too high. Excessive and unjustified absences by an individual participant may affect the group’s activities and group dynamics. When necessary, it should be considered whether the service is timely and appropriate for the participant’s current situation.
The activities should be kept as open as possible for young people and networks while ensuring confidentiality. A participant’s matters should only be discussed with networks with the participant’s consent. It is preferable that the participant is present in network meetings. If the participant cannot attend, they should be informed in advance about what matters will be discussed and why.
Challenging situations arising within the group should be addressed together with the people involved. Group facilitators should have the courage to approach difficult topics constructively, such as conflicts between participants, possible substance use during group sessions, child welfare notifications and challenging behaviour.
It is important to demonstrate the impact of the activities to participants, networks, funders and other stakeholders, for example through participation indicators, the Kykyviisari self-assessment tool, and other forms and applications measuring work ability and functional capacity.